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Our Terms

and Conditions

Customer : Any legal entity entering into a contractual relationship with Section-Cutter.
Section-Cutter is a brand name and part of Concept-Engineering BV.

Concept-Engineering BV
Company number : BE0846.472.082
Bautersemstraat 55 - 2550 Kontich - Belgium
KBC - BE30731024748311

Acceptance of orders and application
of our general terms and conditions

An order is not considered accepted until it has been confirmed in writing or by e-mail by Section-Cutter and is governed by the following general terms and conditions.

Prices and terms of payment

Unless expressly stated otherwise, all prices in communications from Section-Cutter are expressed in euros and exclude V.A.T. A VAT rate of 21% applies to our range. Prices are subject to errors. Section-Cutter is not liable for any consequences of these errors and cannot be held liable for incorrect price indications or specified cutting sizes.

First order : prepayment on account BE30 7310 2474 8311 – BIC KREDBEBB – by banktransfer.
Second order : 30 days invoice date after signing the Core mandate.
We only accept payments without any bank fees for Concept-Engineering.

Delivery terms

We depend on our suppliers, who in turn depend on the supply of the factories and transporters they work with. For the time being, should any product not be out of stock on time, we will contact you to make further arrangements.

Deliveries

Worldwide happen on average within 4 weeks, after receipt of payment. Packages are delivered to your home by FEDEX

Defects

  • That are visible upon receipt of your parcel must be noted on the delivery note and the delivery driver's transport document.
  • That are visible upon opening the packaging and upon first use, you must report within 8 calendar days by e-mail to info@section-cutter.be with photo
  • You, the customer, bear the risk of loss, damage or destruction from the moment the products are presented for receipt at the address you have provided.

Once a parcel has left our premises, we are dependent on our deliverer. We are therefore not liable for any delays that may occur.

Warranty

Guarantee of proper functioning of the custom-made product up to 1 month from delivery date. The claim to any warranty lapses in any of the following circumstances:

  • In case of improper use, misuse or use of the product in a way that deviates from the instructions of the product.
  • In case of lack of supervision or maintenance, of humidity, corrosion, soiling, blunt blade and other external causes.
  • In case of repairs, modifications, replacement or addition of parts, or other interventions.

Force majeure

Cases of force majeure, causes lying with our suppliers and the carrier, suspend the performance of our commitments.

Applicable law and competent court

Belgian law (and expressly not the Vienna Sales Convention) applies to any dispute that would arise from an agreement between Section-Cutter and you, the customer. Disputes that would arise fall under the exclusive jurisdiction of the courts of the judicial district of Antwerp and the Vredegerecht Kontich.

Liability

Section-Cutter cannot be held liable for damage resulting from products purchased from us. Section-Cutter cannot be held liable for not functioning properly due to abnormal shape of the bottle, as a result of which the concept cannot work.

Complaints

Complaints may be sent to info@section-cutter.com